This SMS/Text Message Policy describes how Advance America ("we," "us," "our") sends text messages to you and your rights regarding those messages.
1. Consent and Opt-In
By checking the SMS consent checkbox on any of our forms, you expressly consent to receive text messages from Advance America at the mobile phone number you provided. Your consent is not a condition of receiving any loan or service.
By opting in, you agree to receive the following types of messages:
- Application status updates and confirmations
- Loan agreement notifications and verification codes
- Account updates and payment reminders
- Important notices regarding your account
2. Message Frequency
Message frequency varies based on your account activity. You may receive up to 5 messages per transaction or account event.
3. Message and Data Rates
Standard message and data rates from your wireless carrier may apply. Advance America is not responsible for any charges from your carrier.
4. How to Opt Out
You will receive one final confirmation message. Allow up to 48 hours for processing.
You may also opt out by:
- Email: info@advanceamericaa.com with subject "SMS Opt-Out" and your phone number
- Phone: Call +1 (984) 376-8537 during business hours
- Mail: Advance America, 1 Financial Plaza, Suite 800, Chicago, IL 60601
5. TCPA Compliance
Advance America is committed to full compliance with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state regulations governing text message communications.
6. Contact Us
Advance America
1 Financial Plaza, Suite 800
Chicago, IL 60601
Phone: +1 (984) 376-8537
Email: info@advanceamericaa.com